Terms & Conditions
Welcome to SOCHIC (“we,” “our,” “us”). By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.
1. General
These Terms & Conditions govern your use of our website and the purchase of products from our online store. We reserve the right to modify these terms at any time without prior notice. Changes will become effective immediately upon posting on this page.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
3. Products & Pricing
- We strive to ensure that all product descriptions, images, specifications, and prices are accurate.
- Product colors may vary slightly due to different screen settings and lighting conditions.
- Prices are subject to change without prior notice.
- We reserve the right to discontinue any product at any time.
4. Orders
- Placing an order does not guarantee acceptance.
- We reserve the right to cancel or refuse any order for any reason, including product unavailability, pricing errors, suspected fraud, or incorrect customer information.
- Once your order is confirmed, you will receive an order confirmation via email or SMS (where applicable).
5. Payments
We accept secure online payments through our authorized payment gateway partners.
By placing an order, you confirm that:
- The payment information provided is accurate and complete.
- You are authorized to use the selected payment method.
- Full payment must be successfully received before your order is processed and shipped.
We do not offer Cash on Delivery (COD). All orders must be prepaid using the payment methods available at checkout.
If a payment is declined or fails, the order will not be confirmed until successful payment is received.
We reserve the right to cancel any order if payment cannot be verified or is suspected to be fraudulent.
6. Shipping & Delivery
- Delivery timelines are estimates and may vary depending on your location and courier services.
- We are not responsible for delays caused by weather conditions, natural disasters, courier delays, strikes, or other events beyond our control.
- Customers are responsible for providing accurate shipping information.
7. Returns & Refunds
Our Return and Refund Policy forms part of these Terms & Conditions. Products may be eligible for return or exchange according to our published Return Policy.
Refunds will be processed using the original payment method where applicable and may take several business days depending on your bank or payment provider.
8. Cancellation
Orders may be cancelled before dispatch. Once an order has been shipped, cancellation may not be possible. Please refer to our Cancellation Policy for more details.
9. User Responsibilities
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Upload harmful software or malicious code.
- Provide false or misleading information.
- Interfere with the operation or security of the website.
10. Intellectual Property
All website content, including text, images, graphics, logos, icons, product photographs, videos, designs, and software, is the property of SO CHIC and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
11. Privacy
Your use of this website is also governed by our Privacy Policy. By using this website, you consent to the collection and use of information as described in our Privacy Policy.
12. Limitation of Liability
To the fullest extent permitted by law, SO CHIC shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the website or the purchase of our products.
Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.
13. Product Availability
Product availability is subject to stock. If an item becomes unavailable after an order is placed, we may cancel the order and issue a full refund.
14. Promotions & Discount Codes
- Promotional offers are valid only for the specified period.
- Only one promotional code may be used per order unless otherwise stated.
- We reserve the right to modify or cancel promotions without prior notice.
15. Account Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
Please notify us immediately of any unauthorized use of your account.
16. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, MAHARASHTRA.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
